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Use eBilling to securely access
your ITS bills via the Web
** ALERT! **

On Wednesday, March 20, 2019, Microsoft released an update to the Internet Explorer browser that has adversely affected some customers using this application. Users impacted by the change may see an "access forbidden" message when attempting to view a bill.

For many customers, there is a workaround, which is to remove from the Compatibility View settings. For further information on how to do this, please click here.

eBilling User Manual


eBilling Does Not Support Windows XP machines (or lower).

You must use a supported machine to access eBilling. As of November 1, 2015, eBilling no longer supports Windows XP machines (or lower). This means that you will not be able to access eBilling with these type machines.

As of April 5, 2019, browser restrictions have been removed.

While eBilling is not guaranteed to work on browsers other than Internet Explorer (IE), the system will now allow the use of alternate browsers. If you have difficulty viewing invoices with IE, you may wish to try again with Firefox, Chrome, or another browser.


North Carolina ITS eBilling Web Site